Billing and Payment system unavailable

Incident Report for RIPE NCC

Resolved

Payment confirmation functionality has returned and invoices are available. The incident has been resolved.
Posted Jul 20, 2026 - 16:29 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2026 - 14:53 CEST

Update

We are continuing to investigate this issue.
Posted Jul 20, 2026 - 13:45 CEST

Investigating

Invoices may not be available in the LIR Portal and payment confirmation is delayed.
Posted Jul 20, 2026 - 12:55 CEST
This incident affected: Non-Critical Services (Billing & Payments) and LIR (Member) Portal.
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